Where We Are Going – Part 5
And Our Winner Is ….
After 20 years of experience, testing and evaluation, we have chosen the best platform to build the next generation solution for the “Point of Care” model.
On the Windows® platform you have a plethora of dental software choices. However the Windows® platform does not handle multimedia smoothly, especially voice and video. The Apple Mac OsX operating system platform is robust enough to handle the next generation of multimedia electronic dental records (EDR).
Key criteria in choosing the right technology for your practice should be:
- Simple, Reliable, High Performance, Seamless and Transparent
Ease of use is critical for the adoption and integration of any technology into your practice. The technology must become seamless and transparent to your normal workflow. Once you begin to fully integrate a technology into your normal workflow, it needs to be highly reliable. Finally, if the technology is developed properly the simplicity of use at the interface is complimented by high performance and rich multimedia elements of the technology.
- Digital not Molecular (paper)
Who has the paper chart? vs. Information at your Fingertips™ (digital) Stop wasting time filing and finding records. Instead, expand the quality of your records with a comprehensive digital record system.
- Point of Care Driven not Front Desk Driven
Restructure the ineffective segmented structure of traditional systems with a treatment room based system. Eliminate confusion and duplication of effort by documenting everything once at the point of care.
- Fault-tolerant Architecture
With the evolution of dental computing to a full digital record system including an appointment book, the tangibility and perceived security of paper and film are lost. With electronic storage on a computer hard drive, we must move to a higher level of protection from loss or system failure. Redundancy of the system must be incorporated into to a well-designed system.
- High Return on Investment (ROI)
The investment of time, effort and money in technology resources should yield outcomes such as improved quality of care, enhanced services, greater output with less effort and increased profitability.
One of the most interesting and yet perplexing input options for the computer has been natural language voice command and dictation. Over the years we have tried multiple options on the Windows® platform with disappointing results.
Apple recently has taken great strides forward with the acquisition of the nNuance Dragon dDictate technology. The baby beta release of Seery Siri on the Apple iPhone 4s is an example of the potential moving closer to viability. This paragraph is an example of the capability of the Nuance engine. (This paragraph was entered with Dragon Dictate on the iPad and then pasted into this post. The red are the errors 4 followed by the corrections, very good result, with no training to my voice)
On the Apple platform your PMS choices are limited, but the great news is you have two excellent choices. While both choices have equalled and surpassed the capabilities of the best of the Windows genre, your choice comes down to some distinguishing differences.
The primary difference between these two great choices is the location of your data. Would you prefer computing in the cloud or keeping everything in-house?
Curvedental® is cloud-based, so your data and the applications do not reside locally. Matt Dorey and the curvedental® team have created a real breakthrough application for dentistry with a PMS, patient education and imaging solution on the web. For many this is a godsend when it comes to updates and data backup. The two major issues many have are the reliability of your high bandwidth internet connection and the potential of unauthorized access to your data.
We will delve into these issues and more in a series on curvedental®. We recommend you review Dr. Marty Jablow’s blog post. Marty also conducted a webinar on DentalTown in 2009 that is worth your time (scroll down to the bottom of the page).
If you prefer a native in-house system, MacPractice is an excellent forward thinking system. Mark Hollis, Patrick Clyne and their team have continuously built the most advanced solution on the Apple platform since 2004. For 20 years prior Patrick developed medical and dental software for the Apple platform. The years of experience are evident in the comprehensive approach and capabilities of this excellent solution.
In future posts, we will focus on the pros and cons of each of these best in class solutions in depth. We will also share our approach to building the optimized hardware infrastructure to create a powerful multimedia iS/iT system for your practice. At any point, if you have burning questions, please post them with the Contact Form.