Point of Care - An Overview

This blog will focus on the critical elements of Talent, Information, and Environment of the "Point of Care" paradigm along with the process of delivering "world-class" care and caring.

While the elements of the "Point of Care" paradigm are all essential, the most important is Talent.   We can now effectively not only deliver clinical care at chairside but complete 80-90% of the administrative and information tasks chairside, as well.   This expands the role of the clinical team members (assistants and hygienists) and decentralizes and reduces the requirements of traditional "front desk" functions.   Some practices have gone as far with this paradigm as to be "frontdeskless."

In 1991, we went against the grain and jumped from the character-based D.O.S. platform and on to the graphical-user-interface Windows platform. Back then, there was one choice, Dentrix, which is the market share leader on that platform. There are two legitimate alternatives to Dentrix in EagleSoft and Open Dental. Our preference on this platform is Open Dental  Click here to go to their site.

In 2007, we moved CaringQuest to the Apple platform. The Apple platform offers so many advantages, and we followed Steve Jobs and Guy Kawasaki to evangelize this platform in dentistry.

Interestingly, there is only one legitimate solution on the Apple platform for our clients' needs, MacPractice. The best news is MacPractice is an excellent solution. Click here to go to their site. More on that in a subsequent post.

The information category of this blog will focus on the digital technologies relating to the "Point of Care" practice paradigm.

The physical and behavioral Environment must support the Talent and Information components and enable a seamless process and delivery of care.   This is the primary reason that we evaluated the prevalent treatment room design for the past 25 years and determined that it no longer supported an optimal "Point of Care" practice.   The efficiency and effectiveness of the team are greatly enhanced with optimized ergonomics.

Great solutions are here now, and even greater solutions are continually being developed   We are on board to T.I.E. the pieces together and lead the way.

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