Blog Posts

Where “We” Are – Part 2

When I use the pronoun “We” I do not mean the collective we, but the “We” of CaringQuest and those who share our vision of iS/iT from this point...
 

Where “We” Are – Part 1

This and several subsequent posts will focus on creating and fulfilling a new paradigm for intelligent Solutions/Information Technology. The Paradigm Shift If you intend to...
 

Where We’ve Been with Information Technology

These next several posts will focus on Information Technology and Intelligent Systems (IT/IS) past and present. We will followup with Intelligent Solutions available now...
 

The Moments of Truth in a Cruisin’ Practice.

Let’s take a closer look at the details of the Moments of Truth in a Cruisin’ practice, based on the FlowModel shared in the post on 7-9-19. We begin with the...
 

Cruisin' - Part 2

Cruisin' /ˈkrooziN/ noun To travel at a constant speed or at a speed providing maximum operating efficiency for a sustained period. Dental...
 

Cruisin' - Part 1

Cruisin' /ˈkrooziN/ noun To travel at a constant speed or at a speed providing maximum operating efficiency for a sustained period. The Dental Professional...
 

Point of Care - Moment of Truth

In "At America's Service," Karl Albrecht merges Moments of Truth and defines it as an episode in which the customer comes into contact with any aspect of the...

Point of Care - An Overview

This blog will focus on the critical elements of Talent, Information, and Environment of the "Point of Care" paradigm along with the process of delivering "world-class"...

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